Privacy policy

At AP NutraHealth SL, we take the protection of your personal data very seriously. With this Privacy Policy, we want to explain how we process the information you provide us and what your rights are in accordance with current data protection legislation. This policy applies to all personal data we collect through our website.

1. Identity of the Data Controller

In accordance with data protection legislation, the data controller for your personal data is: Fermín Peiro Baranda

AP NutraHealth SL

Tax ID (CIF): B71514830

Address: Calle Isabel Garbayo Ayala Nº11 Piso 5B CP: 31006, Pamplona, Navarra, Spain

Phone: 670737155

Email: fpeirob@laeq.es

2. Use and Purpose of Obtained Data

The personal data you provide us through our website forms is necessary to offer you our products and services. Below, we explain the purposes for which we use your data:

Manage information or contact requests: Respond to your queries or requests made through our contact forms.

Process orders and purchases: Manage product sales, from the purchase process to shipping and delivery.

Send information: Send you information about our products, services, and promotions that may be of interest to you, provided you have given your consent.

Improve our services: Conduct statistical studies to improve our website and the services we offer.

Your personal data will not be used for other purposes without your express consent.

3. Legal Basis for Data Processing

The processing of your data is based on the following legal grounds:

Consent: When you give us your consent to process your data, such as when sending us a contact form or subscribing to our communications.

Performance of a contract: When we manage a purchase or service provision.

Compliance with a legal obligation: In cases where we are obliged to process your data by applicable law.

4. Data Retention

The personal data you provide us will be retained for the time necessary to fulfill the purposes for which it was collected and in compliance with applicable legal obligations. Once it is no longer necessary for those purposes, we will proceed to delete or anonymize it, in accordance with current regulations.

5. Data Transfer to Third Parties

AP NutraHealth SL will not transfer your personal data to third parties without your express consent, except in the following cases:

Service providers: We may share your data with companies that help us manage our services (e.g., transport companies, banking entities, IT service providers).

Compliance with legal obligations: If required by law or a court order.

In any case, all data transfers will be carried out in accordance with data protection regulations and securely.

6. Data Subject's Rights

As a user, you have the following rights regarding your personal data:

Right of access: You can request confirmation as to whether we are processing your personal data.

Right to rectification: You can request the correction of inaccurate or incomplete personal data.

Right to erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

Right to restriction of processing: You can request the restriction of the processing of your personal data under certain circumstances.

Right to object: You can object to the processing of your data for reasons related to your particular situation.

Right to data portability: You can request to receive your personal data in a structured, commonly used format to transmit it to another data controller.

To exercise these rights, you can contact us in the following ways:

By writing to our postal address: Calle Isabel Garbayo Ayala Nº11 Piso 5B CP: 31006, Pamplona, Navarra, Spain, reference “Data Protection”.

By email to: fpeirob@laeq.es, with the subject “Data Protection”.

If you believe that we have not adequately addressed your rights, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Data Security

At AP NutraHealth SL, we have adopted the necessary technical and organizational measures to protect your personal data against loss, alteration, disclosure, or unauthorized access, in accordance with current data protection regulations. In addition, we require our suppliers and collaborators to comply with the same security standards.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve the user experience, analyze web traffic, and personalize content. By using our website, you accept our Cookie Policy, which you can consult at any time in the footer of the website. Cookies are essential for some services to function correctly, but you have the option to configure your browser to block them if you wish.

9. Changes to the Privacy Policy

AP NutraHealth SL reserves the right to modify this Privacy Policy at any time, especially to adapt it to new regulations or legal requirements. Any changes will be communicated through our website and the revision date at the end of this document will be updated.